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IT
Operations

  1. Big Data – Enabling data-based business decisions through capture, storage and manipulation of large data sets. Includes data structuring and modeling, data integrity, data storage, data manipulation, data analysis.

  2. Disaster Recovery and Planning – Ensuring how the business will respond appropriately to disasters and outages. Mitigation of known risks to business operations. Review and update of existing Disaster recovery plan. Disaster Recovery is a continuous process that requires periodic review of business strategy and technical changes. Our services deliver best-in-class methods that align with the current business strategy.

  3. Billing and Procurement— Understanding the breadth of costs associated with IT services delivery. Applying and incorporating all costs into optimized sourcing of services and equipment to obtain the correct level of service required for the enterprise. We evaluate business needs and compare them to vendor capabilities to ensure alignment of terms and conditions as well as costs

  4. Asset management – A company has many IT assets from equipment (i.e. laptops, switches, routers, servers, etc.) to software licenses (i.e., Microsoft, Adobe, AWS, SAP, Oracle, ServiceNow etc.) Asset management allows visibility into equipment and software actually in use and how it’s being used. Asset management also allows IT to optimize asset spend

  5. Managed Mobility Services – includes IT and business process services required to plan, procure, provision, activate, manage and support mobile devices, mobile network services, related mobile management systems and mobile applications. We review, negotiate, and optimized related vendor contracts, agreements, discounts, and minimum use requirements to minimize costs.

  6. Technology Expense Management — IT costs are a necessary part of doing business and are often not actively managed.  In this day and age, a company’s location and staffing are ever evolving however ensuring that the IT spend aligns is often not top of mind.  We evaluate the business need against existing contracts to ensure that a company is getting what it paid for and that its spend is comparative and competitive with its peers.  This evaluation often results in 7-12% cost reduction of IT spend while maintaining the same level of service.

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